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Contact Us

Frequently Asked Questions

Please visit our Frequently asked questions before you contact our customer support to find information to most of the eWallet related questions.

Email us

Send us an email to GelMoment@globalewallet.com and our online support team will get back to you as soon as possible.

Need to talk to someone?

  For eWallet related questions  
  • Call: 1-866-844-5682. We are happy to assist you with any account access issues you may be having. For all other issues we highly recommend using the live chat option
  • Customer Support is opened 24 hours from Sunday 9:30 pm EST until Friday 10:00 pm EST
  • Current Time is  EST

Address

GelMoment
2195 Av Ekers Suite 101
Montreal, QC H3S 1C6, CA